FirstBank is committed to maintaining the privacy of our customers. We have policies and procedures in place to restrict access to your nonpublic personal information to employees that need to know that information in order to provide products or services to you. We train our employees to protect the confidentiality of your records. In addition, we maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
This disclosure applies to the 1031 Corporation.
We have implemented commercially reasonable security procedures for our Online Banking Service. More information about the security procedures for the Online Banking Service is available here.
In regard to Internet usage, cookies are pieces of data assigned by a Web server to the browser on a specific PC. Cookies help web sites recognize return visitors, and cannot be read by a web site other than the one that set the cookie. When someone returns to a web site he or she has visited before, the person's browser gives this data back to the server.
Users have the option to set their browsers to notify them before receiving a cookie, which allows them to decide whether or not to accept it. In addition, browsers can also be set to turn off cookies entirely.
Cookies are required to access account and loan applications as well as FirstBank's Online Banking Service. Turning cookies off will prevent access to these areas of our web site. Cookies are not required to access other areas of FirstBank's web site.
We have implemented commercially reasonable security systems to protect personal information that we receive from any of our online applications. All information that is sent to us on these applications is encrypted using the standard security protocol Secure Socket Layer (SSL) during the transmission from an applicant's personal computer. Once an application for a loan or new account has been submitted, applicants are not able to view or update the information online, but may call FirstBank's Centralized Accounts and Loans Department at 303-238-9000 or 1-877-933-9800 outside Metro Denver for information regarding applications.
For Online Banking enrollment, once the customer has been enrolled for Online Banking, he or she may view and update certain user information by logging into Online Banking and going to the Other Services section. Customers may also call an Online Banking Representative at 303-232-5522 or 1-800-964-3444 outside Metro Denver.
While visitors can use e-mail to contact us about routine issues and inquiries, e-mail may not be a secure method of communication for time sensitive communication or communication of information that is confidential. We strongly recommend that this type of information not be communicated via e-mail.
From our web site, we do not knowingly collect or use personal information from children under 13 years of age. We are not responsible for the data collection and use practices of nonaffiliated third parties to which our web sites may link. For more information about the Children's Online Privacy Protection Act (COPPA), visit the FTC web site: www.ftc.gov.